What is it?

The Rainbow Tick is a quality framework that helps health and human services organisations show that they are safe, inclusive and affirming services and employers for the LGBTIQ community.

The Rainbow Tick standards, owned and developed by Rainbow Health Australia, are designed to build lasting LGBTIQ inclusion.

Accreditation is provided through independent assessment, provided by Quality Innovation Performance and Australian Council on Healthcare Standards.

Services can include the six standards as part of their cycle of service accreditation or can apply to do the Rainbow Tick as a stand-alone assessment subject to ongoing reassessment and quality improvement.

Who is it for?

The Rainbow Tick is for health and human services organisations seeking to provide a safe and inclusive workplace and services for the LGBTIQ community. The six standards it incorporates are designed to be used by the whole organisation, but can also be applied to specific services or sites within an organisation.

Accredited Organisations

VincentCare

“With the Rainbow tick, whoever you are, whatever your gender, whatever your sexual orientation, there is a place here for you in this organisation, and you can be proud of that place, and proud of who you are.”

— Quinn Pawson,
CEO, VincentCare

Star Health

“Starting at a workplace that asked me my pronouns and facilitated the use of my preferred name was incredibly encouraging and has helped me to feel comfortable, included and accepted at work.”

— Staff member,
Star Health

The Melbourne Clinic

“Working towards and receiving the Rainbow Tick reinforced our team's commitment to providing the best possible service to our individual consumers and our dedication to being a welcoming culture to all. It is valued and embraced by our staff and consumers and attracts consumers and staff with similar values.”

— Sue Jones,
The Melbourne Clinic

How can my organisation become accredited?

Rainbow Health Australia offers a range of resources that can support organisations through the process of becoming Rainbow Tick accredited. Accreditation is carried out by independent assessment, provided by Quality Innovation Performance and The Australian Council on Healthcare Standards.

How2 -Webinar Version

Supplementary

Designed around the six national standards that make up the Rainbow Tick, this version of the HOW2 program involves a series of seven online interactive webinar sessions that coach participants through the practical steps involved in embedding LGBTIQ inclusive practices within their organisation.

Duration

Seven x 3-hour webinar sessions

The Six Standards

Organisational Capability

An organisation must be able to demonstrate that it has embedded LGBTIQ inclusive practices across all of its systems and continuously seeks out opportunities for improvements.

Workforce Development

All staff and volunteers understand their responsibilities to LGBTIQ consumers and are trained and able to deliver LGBTIQ inclusive services.

Consumer participation

LGBTIQ consumers are consulted and participate in the planning, development, and review of the organisation’s services.

A welcoming and accessible organisation

LGBTIQ consumers can easily and confidently access services as the physical and virtual environments including information, structures, resources and processes, are welcoming.

Disclosure and documentation

LGBTIQ consumers, staff and volunteers feel safe providing personal information, including their sexual orientation, gender identity and/or intersex status, because they know information will be treated respectfully and that there are systems in place to ensure their privacy.

Culturally safe and acceptable services

Services and programs identify, assess, and manage risks to ensure the cultural safety of LGBTIQ consumers.

Resources

We have designed these resources to help services on their journey to becoming safe, welcoming and inclusive for LGBTIQ consumers and staff. If you’d like to understand how they are put into practice, please get in touch with us via the details below.

Rainbow Tick Standards- A Framework for LGBTIQ Cultural Safety

379.04 kB

Download

Rainbow Tick Accreditation and Evidence Guide

910.38 kB

Download

Tip Sheet - LGBTIQ Inclusion for Covid-19 Remote Services

155.71 kB

Download

Contacts

If you’d like more information on how to get started in becoming Rainbow Tick accredited or the HOW2 program, please contact rainbowhealthaus@latrobe.edu.au