How2 for Gendered Services
Gain the knowledge, skills and tools to develop a whole-organisation LGBTIQA+ strategy.
Introduction
Services that operate in a gendered context can face additional complexities when working to establish LGBTIQA+ affirmative practices in systems that are binary gendered from their conception.
RHA’s experience in whole-sector work in family violence, youth and aged care shows that tailoring our programs to a sector’s context and needs makes them more effective.
To support this context and needs, we have developed a Gendered Services stream of How2, which will:
- Look at specific barriers, resistances and opportunities unique to gendered services
- Explore ideas and innovative solutions to systemic barriers for gendered services
- Provide the space for gendered services to network and learn from each other
To register your interest in this tailored stream, please complete an Expression of Interest Form and we'll be in touch to discuss your application and any subsidies you may be eligible for.
Who's it for?
This program is tailored for:
- Gender-specific services (e.g. women’s health services, men’s services)
- Services/programs that operate with gendered eligibility (e.g. men’s and women’s wards in rooming facilities or rehab clinics) or
- Services that operate in highly gendered domains/sectors (e.g. family violence, sexual assault, men’s health etc).
Upcoming streams
Select the stream to expand it and see the workshop and online module dates.
How2 for Gendered Services, starts Thursday 16th April 2026
| Week | Session | Description | Dates |
|---|---|---|---|
| 1 | Online module (prerequisite) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | Available from Thu 16 Apr |
| 2 | Workshop (prerequisite) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | Thu 23 Apr |
| 3 | Online module | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | Available from Thu 30 Apr |
| 4 | Workshop | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | Thu 7 May |
| 5 | Workshop | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | Thu 14 May |
| 5 | Zoom Drop-in Q&A | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | Thu 14 May |
| 6 | Workshop | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | Thu 21 May |
| 7 | Workshop | 4. Designing solutions: consultation, planning, implementation and monitoring | Thu 28 May |
| - | One-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators in June/July |
Registration and cost
The How2 Program for Gendered Services is free for organisations interested in achieving Rainbow Tick accreditation, and who meet the funding eligibility criteria.
For organisations not interested in accreditation, or who don't meet the eligibility criteria, the standard cost for the How2 Program is $1,950 per person, and organisations can send between 2 to 6 staff.
To register your interest in this tailored stream, please complete an Expression of Interest Form and we'll be in touch to discuss your eligibility for our subsidy offerings.
What is the How2 Program?
How2 is a 7-week program which provides the knowledge, skills and tools required for health and community services to develop a whole-of-organisation LGBTIQA+ strategy.
The time commitment to complete this program is a minimum of three hours per week over six months, with additional time needed for implementation of the plan from the whole of organisation.
Participants will be supported to develop an implementation plan for LGBTIQA+ inclusion for their organisation, and receive detailed guidebooks and other materials to guide this work.
Following the Foundations Program, they have access to further support for six months via a community practice program.
The program is comprised of:
- Two self-paced online modules (approx. 2 hrs each)
- A one-day, online workshop facilitated via Zoom (6 hrs)
- Four half-day workshops, facilitated via Zoom (3 hrs each)
- A private mentoring session (1 hr)
More information about our signature program can be found on our How2 website.
You can also reach out with your questions to the How2 team at how2_program@latrobe.edu.au
Which staff should participate?
Staff to consider sending include:
- Those who can make or influence decisions about your services and practices.
- Those with an understanding of/responsibility for driving change across different aspects of the organisation, including human resources, systems and policies.
- LGBTIQA+ champions of change.
We note that the last group can be very effective participants, but participation should not be left to them alone.
Please also note that while we take a trauma-informed learning approach, the course content can still be challenging as it engages with homophobia, transphobia, heterosexism, transmisogyny and sexism. Please inform participants of this and provide appropriate supports.
Past Participants
“So far this training has been some of the best I’ve ever attended. The content is thorough, resources are brilliant, there’s a clear logic and ideas relate strategically to each other. It’s really brilliant and I’m very grateful for how much time and energy your team has put into creating/delivering such a quality piece of training”
— Participant feedback, How2 Standard stream, 2024
“Our experience was amazing with the training and [we] found it incredibly relevant to the work that we do”
— Participant feedback, tailored Mental Health stream 2025
“You’ve managed to deliver complex content remotely in a way that was engaging and informative. I appreciate all the planning that has gone into the sessions and the extra ways you have made the sessions interactive, such as the polls and break out rooms. Thank you also for all the extra resources and links you provide throughout the sessions”
— Participant feedback, How2 Standard stream, 2024